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Careers Position: Technical Support Representative

Full-time/Part-time/Internship "Technical Support Representative" position.
We're open to candidates who are entry level as well as candidates with multiple years of experience.

Responsibilities:

  • - Answer technical inquiries by phone, email, live chat
  • - Troubleshoot problems with antibody-related applications (Western Blot, ELISA, IHC, etc), ELISA kits and provide suggestions to customers
  • - Review Western Blot, Immunohistochemistry, Immunoprecipitation, and Flow Cytometry data submitted by researchers
  • - Interact with lab personnel to obtain product information, lead time and troubleshooting tips when necessary
  • - Resolve complaints by providing optimal solutions to customers in a timely manner

Requirements:

  • - Bachelor Degree or higher in life-science related major
  • - Experience with antibody and ELISA assay applications
  • - Familiarity with antibodies, proteins and elisa kits development is a plus
  • - High organization skills, dependable, reliable
  • - Some experience directly interacting with customers
  • - Ability to multitask as other duties may be assigned to meet business needs

Benefits:

  • - We offer full paid Medical Benefits, Paid Holidays, Vacation, 401k matching contribution or company profit sharing

Interested candidates please submit your resume to resume@mybiosource.com.


  • Careers Position: Technical Support Representative
  • MyBioSource
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