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Company Frequently Asked Questions

  • What is MyBioSource?

    Our primary goal as the company, MyBiosource, is to provide our customer base of researchers and scientists a one-stop-shop for their entire biological reagent needs, including antibodies, recombinant proteins and quantitative assay kits. We aim to become the world leader as the supplier of #1 top quality reagents. Please visit our About Us page for more information on MyBioSource.

  • What types of product does MyBioSource's offer?

    We offer a wide selection of quality reagents products ranging from recombinant proteins, monoclonal antibodies, polyclonal antibodies, peptides, secondary antibodies, kits, etc...
    Please visit our online catalog page to see a full list of what we have to offer.

  • How do I place my order?

    Please visit our Ordering FAQs page for more information.

  • How do we keep our MyBiosource reagent prices so competitive?

    We are able to offer our quality reagents at discounts up to 60% over our nearest competitors by using the most up to date distribution, marketing and operations technologies. As examples, we use:
    A streamlined ordering process based on a searchable online catalog.
    Modern tracking and inventory systems to avoid unnecessary overhead.
    most efficient methods for our shipping and office operations.
    As a result, we are able to offer excellent value for our customers by providing our products at a considerable saving while still maintaining our high standards of quality, availability and technical service.

  • What is the origin of MyBiosource and where are we currently located?

    MyBiosource was founded originally in Vancouver, Canada in 2006. We have relocated our distribution and shipping operations to San Diego, CA, USA to better serve our worldwide clients. Please visit our About Us page for more information.
    Please visit our About Us page for more information.

  • Who are MyBioSource's customers?

    The majority of our customers are academic or industry scientists and researchers, who require the best biological reagents for their research projects. With research budgets tightening, laboratories, research institutes and corporations of any size, from 1 employee to 10,000+, have recognized our value.

  • What is MyBioSource's Mailing List? How do I subscribe?

    MyBioSource's periodically send e-newsletter or publication by email to those who wish to subscribe to our Mailing List. We use the e-newsletter as a mean to pass along to our subcribers current promotions and discounted products as well as important news and information relating to MyBioSource.
    We DO NOT share our email lists to outside company. Please read our Privacy Notice for more information.

    To join MyBioSource's Maling, please click here to subscribe.

  • How do I subscribe to the MyBioSource's e-newsletter?

    You can easily subscribe to our e-newsletter by sending an email request to subscribe@mybiosource.com or by visiting the "e-Newsletter Subcribe" page.

  • How do I contact MyBioSource?

    The most effective way to contact us is via email at sales@mybiosource.com. Or we can be contacted by phone at 1.858.633.0165or fax to1.858.633.0166.
    We always try to answer your questions in as little as a few business hours. Please visit our Contact Us page for more information.


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